Shipping and Returns
Orders will be processed and shipped within three business days of your order (often much sooner.) During new product launches or large sales such as Black Friday, our processing time may be up to five business days. Upon shipping from Houston, Texas, most US orders arrive within one week. For small orders we typically ship USPS first class mail with tracking to keep shipping prices competitive. Larger orders will ship USPS priority mail. If you wish to upgrade your small order to priority mail or an alternate shipping carrier or service, please contact us prior to ordering. We ship internationally, with most international orders shipping USPS first class starting at $8.99, and larger orders shipping USPS priority. Please get in touch with us if you would prefer that your international order is shipped by an alternate service or carrier. Keep in mind that it could take up to 30 to 60 days to receive an international order because of customs, though most international orders arrive in two to three weeks. Each customer will be responsible for any customs fees or duty charges billed by the destination country. Please ensure that the country you are ordering from allows nail polish to be imported prior to ordering.
In order to keep shipping costs down for international orders, we are currently shipping international packages via Asendia, a USPS shipping partner. The packages are first shipped to another destination in the US (usually Illinois or Georgia) via USPS first class mail where the package is relabeled, marked accepted by USPS, then sent on to customs. Contact Black Dahlia Lacquer at email@example.com if you would be interested in purchasing additional insurance for your package.